Karbon Homes is seeking to appoint suitably qualified and experienced contractors to deliver a high-quality, reliable window cleaning service across its residential and corporate property portfolio. The contract will cover the provision of window cleaning services to: • Residential communal properties • Office buildings • Other premises accessed by staff, customers, or members of the public The services shall include, but are not limited to: • Cleaning of all accessible windows and associated glass surfaces • Provision of all necessary labour, equipment, and cleaning materials • Use of appropriate cleaning methods, including water-fed pole systems where applicable Prior to contract commencement, Karbon Homes will issue a detailed property schedule outlining: • Locations • Service frequencies • Property-specific requirements (where applicable) The contractor will be expected to plan and deliver services in accordance with this schedule while maintaining flexibility to respond to changing operational needs. Karbon Homes envisaged that this contract will be divided into the following Lots: LOT 1 - Northumberland LOT 2 - Newcastle, Leazes, North Tyneside LOT 3 - Durham, Gateshead, South Tyne and Teesside Bidders may submit tenders for one, multiple, or all Lots. Each Lot will be evaluated independently. All documents relating to this tender are available to download from the Panacea e-Sourcing portal. Submission Instructions: Electronically via the e-Sourcing portal. Suppliers must submit one copy of their tender electronically, with any additional documents required or requested. Documents must be compatible with Microsoft Office or Adobe/PDF. Should you require technical support with the e-Sourcing portal please email them directly at: • Email: [email protected] • Phone: 0207 976 0116 Tenders must be submitted using the above e-Sourcing portal. Tenders submitted via postal, or email methods will not be accepted.

Procurement Act 2023

Open procedure