Request for Information: Cloud managed service team outsourcing on-call customer supportCloud managed service team outsourcing on-call customer support
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Key information
Overview
We are considering outsourcing the support we provide our public sector customers for the management of their AWS and Azure infrastructure... Please read the Request for Information document for full detail
Procurement Act 2023
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We are at a very early stage in considering the options available to us, and are only looking for high level information, as detailed in the Request for information (RFI) document. Interested parties should visit the etendering portal at: https://uk.eu-supply.com/login.asp?B=JISC and access the RFI from the current opportunities page (you may need to register if your company hasn't already done so, though this is free of charge and should take only two minutes). Responses and any questions should also be directed via the portal. Please do not submit bids or go above and beyond the requirements in the RFI. We will endeavour to review all responses carefully before considering our next steps. Note: stated contract dates are entirely arbitrary - we do not as yet have any expected contract start date nor are we gauranteed to progress this project. Contract value is unknown - responses to the RFI are anticipated to help us understand the budget required.