R6115B: ITSM Tooling
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Key information
Overview
This is to procure a secure, modern IT Service Management (ITSM) Software as a Service (SaaS) solution to support service desk operations, governance, reporting, and continual improvement.
TOWER001-DN818032-19906411
Direct award (direct)
Suitable for SMEs: yes; Suitable for VCSEs: no
from 2027-04-01 to 2030-03-31
England, United Kingdom
Awarded on 2026-10-20 Value: 171520 GBP Contract period from 2027-04-01 to 2030-03-31