The objective of the procurement is that Sykehuspartner HF shall, on behalf of Helse Sør-Øst RHF (HSØ), enter into regional framework agreements for the procurement of: Telecom related equipment, i.e. hardware and software (including licences), in the form of systems and platforms, or individual elements within them, associated operational support systems and terminals. The equipment shall be used to maintain, broaden and develop HSØ's telephony infrastructure so that it is at all times able to support HSØ ́s need for robust telecommunication services. Emphasis is put on the fact that the Contracting Authority, as a part of this, also wishes to procure ready-made installations, i.e. not individual components, based on function and performance requirements. Project assignments in the form of fixed price assignments, target price assignments or equivalent for various planning, review, design, development and installation assignments in connection with the telephony infrastructure. This can be everything from small and simple assignments such as upgrades, to more complex assignments that require project management and design, as well as independent assignments with defined deliveries and the accompanying delivery quality that is managed by the supplier. Project assignments can also be delivered in combination with equipment, e.g. by the supplier delivering a ready installed and tested system (e.g. a complete telephony system). The contracting authority reserves the free and unlimited right to procure such project assignments (excluding products) for other contracts, i.e. independent of, or in addition to, this framework agreement. •Hourly based assistance, i.e. assistance from the service provider on an hourly basis.