Passenger Service Point

EF17Contract notice – sectoral directive, standard regimed304f99b-19fb-4efa-bec3-89a29510c3a0SBSchiphol Nederland B.V.
41 days left
Estimated value€96,000,000
Deadline41 days left2 Dec 2026, 22:59
Competition00 participants
Lots11 lot

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Key information

Contract type
—
Deadline
2 Dec 2026, 22:59
CPV codes
63730000 - Support services for air transport63121000 - Storage and retrieval services79342320 - Customer-care services
Status
Active
Notice type
EF17Contract notice – sectoral directive, standard regime
Source
Estimated value
€96,000,000
Publication date
14 Oct 2026, 00:00

Overview

Het Passenger Service Point, hierna: PSP, vormt één geïntegreerd en herkenbaar dienst-verleningsconcept voor passagiers, bezoekers en overige gebruikers van de luchthaven. Het PSP voorziet gedurende de gehele klantreis in informatie, klantcontact, persoonlijke ondersteuning en aanverwante dienstverlening. De Opdrachtnemer voert de dienstverlening samenhangend uit via fysieke en digitale klantcontactkanalen en werkt daarbij samen met Opdrachtgever en de door Opdrachtgever aangewezen ketenpartners.

Contracting authorities1

SB

UNKNOWN 34166584

nlSchiphol, Netherlands
[email protected]

Lots1

Documentation0

Documents have not been synced yet. Last checked 22 Oct 2026, 18:46.

Award criteria0

No procedure-level award criteria recorded.

Participants0

No participants recorded for this notice.