Sykehuspartner manages a complex ICT environment in which several services support critical hospital functions and therefore require stable operation, rapid fault detection, efficient incident action, and strong insight into dependencies across technical and functional domains. This procurement concerns a observability platform that can improve insight into the health, performance and interdependencies of services across this environment, and support a more coherent operational picture across infrastructure, platforms, applications, and service layers. Prior to this procurement, Sykehuspartner HF, has conducted a Request for Information (RFI) as part of the preparatory work to obtain market input on certain aspects of the requirement: "Market Survey/RFI Observability Platform Project".