CONSULTANCY SERVICES OF AN IT FIRM FOR THE DEVELOPMENT OF AN ONLINE SECTORAL GRIEVANCE REDRESS MECHANISM (GRM)
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Key information
Overview
P165557 – Ghana Accountability for Learning Outcomes Project (Ghana, Western And Central Africa)
IDA64820
MOE/GALOP/CS/8/2026
Consultant Qualification Selection (CQS); market approach: Open, National
Public Administration - Education Primary Education Secondary Education
81112001 Online data processing service
English
MINISTRY OF EDUCATION REQUEST FOR EXPRESSIONS OF INTEREST (REOI) GHANA ACCOUNTABILITY FOR LEARNING OUTCOMES PROJECT ADDITIONAL FINANCING 2 (GALOP AF 2) PROJECT ID: 165557 PROCUREMENT OF CONSULTANCY SERVICES (FIRMS) BACKGROUND The Government of Ghana, under World Bank and Global Partnership for Education (GPE) funding, is supporting the government’s education strategic plan to improve equitable access to quality basic education in Ghana. The Ghana Accountability for Learning Outcomes Project (GALOP), approved for an amount of USD 218.7 million, has the Project Development Objective (PDO) to improve the quality of education in low-performing basic education schools and to strengthen education sector equity and accountability in Ghana. The GALOP was originally implemented over a five-year period from Jan 2020 to Dec 2024. However, the parent project has been extended to close by 31st December 2026 and the Ministry has received a second additional financing (AF 2) totaling $118.8m to scale up successful interventions from the parent project to be implemented by 31st December 2028. The Government of Ghana has recently secured funds from the World Bank (USD 300 million) for the Ministry of Education to implement the Second Education Transformation for Access, Relevance and Results for Jobs Project (STARR-J), with the PDO to expand access to, and improve the quality and relevance of, secondary education in Ghana. The Project focuses on expanding infrastructure and opportunities for underserved students, strengthening teaching and learning (especially in STEM and competency-based training), modernizing technical and vocational systems, and aligning education outcomes with skills demanded by employers, ultimately helping students transition more successfully into further education or decent work. The purpose of the REOI is to invite prospective firms to submit Expressions of Interest to provide any of the underlisted services. No Description of Assignment Reference No. Selection Method 1 Consultancy Services of an IT Consultant for the Development of an Online Sectoral Grievance Redress Mechanism (GRM) MOE/GALOP/CS/8/2026 Consultant’s Qualification-Based Selection (CQS) Terms of Reference (ToR) for each assignment can be downloaded from the link below: https://drive.google.com/drive/folders/1SuqCU1ZkbdlduucTPILtsmjjcG0MAx-0?usp=sharing NB: Consultant should state clearly the Reference No. and the Assignment they are applying for. Interested firms should provide information demonstrating that they have the required qualifications and relevant experience to undertake the above services required as per the Terms of Reference (ToR) for any of the assignments provided in the link above. The short-listing criteria are: Experience of firm in similar/related assignments Experience working in country and/or region in similar conditions Adequacy of the firm’s technical and Managerial capacity Qualifications and Experience of key experts proposed and their Competences Availability of appropriate skills among staff Any other relevant information as required in the ToR Selection of Consultants The selection method for the assignments will be as indicated in the table above in line with procedures specified by World Bank’s Procurement Regulations for IPF Borrowers; Procurement in Investment Project Financing - Goods, Works, Non-Consulting and Consulting Services, July 2016; Revised September 2025 (7th Edition). EOIs must be deposited at the address below on or before 4th November 2026 at 4:00 pm. Soft copy submissions shall be via the email address provided below; EOI Address; The Chief Director Ministry of Education P. O. Box M45 Accra Attn: Director, Procurement Submissions shall be made in both hard copy and soft copy to the address below; Ministry of Education, Procurement Directorate, Room K35 E-mail : [email protected] / cc: [email protected] Interested eligible consultants may obtain further information from the Procurement Directorate, Ministry of Education, at the address given above during working hours from 8:30 am – 4:30 pm.