Primary Care Support Services: GP Patient Medical Records

UK3Planned procurement notice099822-2026NENHS ENGLAND
43 days left
Estimated value£243,000,000
Deadline43 days left8 Dec 2026, 13:00
Competition00 participants
Lots11 lot
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Key information

Identifier
Contract type
—
Deadline
8 Dec 2026, 13:00
CPV codes
79996100 - Records management
Status
Planned
Notice type
UK3Planned procurement notice
Estimated value
£243,000,000
Publication date
22 Oct 2026, 09:28

Overview

The GP Patient Medical Records Service covers the end-to-end management of high-volume GP Patient medical records. The Service supports GP practices and authorised parties that require records for continuity of care, patient registration, operational processing or legally mandated access. The Supplier will be responsible for: Providing secure transportation and exchanging of GP Patient medical records between GP practices, storage facilities and authorised recipients. Receiving registration transactions generated through patient registration activity and authorised manual requests. Creating GP Patient medical record movement requests from those registration transactions. Managing GP Patient medical record movements associated with patient registration and authorised manual requests. Providing transparent end-to-end status, location, chain-of-custody and audit information. Identifying, retrieving, reconciling and maintaining the integrity of the complete GP Patient medical record across paper and digital formats. Digitising, quality assuring, indexing and uploading records to the National Document Repository when required. Providing secure digital exchange where the National Document Repository is unavailable in exceptional circumstances or inaccessible to the intended recipient. The supplier is not required to build a separate repository. Maintaining archive storage and undertaking secure destruction in accordance with approved retention and destruction arrangements. Operating the supporting technology, customer contact, tracking, reporting and service-management capabilities. Supporting authorised disclosure processes by retrieving and making complete GP Patient medical records available to the Authority’s authorised service. Managing non-routine requests, including missing, incomplete, misdirected and urgent GP Patient medical records. Providing customer contact, service support, management information and a supporting technology platform. Supporting transition from the incumbent supplier and maintaining continuity of service throughout Implementation. Mobilising the service and transfer relevant records, inventory data and operational responsibility within the agreed arrangements. The estimated contract value is £193,000,000 inclusive of the extension options (plus optional services of up to £50,000,000) excluding VAT.

Renewal: Continued provision of the Services through a 3-year optional extension to be taken in part or full by the Authority. Options: Optional Services related to high volume digitisation and destruction of paper GP Patient Medical Records. The Total Contract Value (Estimated Figure) in this Notice includes provisional value for Optional Services

Procurement Act 2023

Competitive flexible procedure

Update notice to include Ethical Wall Agreement - https://atamis-1928.my.salesforce.com/sfc/p/#0O000000rwim/a/Pz00000N4nZZ/LmcJKqJTijj.CXXl7LfrC6yZMaipGwPKpBkmEXy2iDA

Conflict of Interest declaration - For information only: https://atamis-1928.my.salesforce.com/sfc/p/0O000000rwim/a/Pz00000N4nWL/clfQKYiKRG28YXSWOToLnyWFrE4fnQGob6L_Z1aj1DU Bidding documents: Through Atamis, the Authority's eTendering Portal. Non-Disclosure Agreement - for information only: https://atamis-1928.my.salesforce.com/sfc/p/0O000000rwim/a/Pz00000N4ncn/LGZi4AS.B8JxiNT0qv_l7YAtQJK7j6YK.yOQOFuBVgs

Contracting authorities1

NE

PPON PDPT-3135-BWWY

gbLeeds, United Kingdom
[email protected]

Lots1

Documentation0

Documents have not been synced yet. Last checked 26 Oct 2026, 00:12.

Award criteria0

No procedure-level award criteria recorded.

Participants0

No participants recorded for this notice.