Eastlight Housing is seeking to appoint a suitably qualified and experienced contractor to deliver Air Source Heat Pump (ASHP) installation and associated works across its housing portfolio. The service will include the survey, design, supply, installation, testing and commissioning of ASHP systems, together with associated heating, plumbing and electrical works. The contractor will also be responsible for resident liaison, certification, handover, aftercare and any required maintenance or remedial works. The contract will support Eastlight’s wider decarbonisation, energy efficiency and carbon reduction objectives, ensuring installations are compliant, efficiently delivered and provide positive outcomes for residents.

Procurement Act 2023

Eastlight Community Homes invites experienced heating, renewable energy and retrofit contractors to participate in a Preliminary Market Engagement (PME) exercise for an upcoming procurement opportunity. Eastlight is seeking feedback from the market to help shape the future delivery of Air Source Heat Pump (ASHP) installation and associated services across its housing portfolio, supporting its sustainability objectives and carbon reduction targets. Services in Scope The proposed contract is expected to include: •Property surveys and suitability assessments •Design and specification of Air Source Heat Pump systems •Installation and commissioning of ASHP systems •Heating system alterations and upgrades •Associated electrical works •Hot water cylinder installations and upgrades •Removal and disposal of existing heating systems where required •Resident liaison and access management •Testing, certification and handover documentation •Post-installation support, maintenance and defect rectification •Performance monitoring and reporting •PV and roofing Installations •Removal and disposal of existing heating systems where required (this may include oil boilers) Portfolio The contract is expected to support decarbonisation works across Eastlight's housing portfolio, including: •General needs housing •Supported housing schemes •Sheltered accommodation •Houses, flats and maisonettes •Properties located across Eastlight's operating area •Mixture of VOID and occupied properties Further details regarding property volumes, programme requirements and delivery timescales will be confirmed within the procurement documentation. Invitation to Participate Eastlight is inviting interested suppliers to complete a Market Engagement Survey to provide feedback on: •Market capacity and capability •Delivery models and contract structure •Mobilisation expectations •Supply chain considerations •Resident engagement and customer experience •Service standards and performance measures •Carbon reduction and net zero objectives •Digital reporting and asset management requirements •Social value opportunities •Innovation and industry best practice •Risks and challenges affecting service delivery Your feedback will help inform the future procurement strategy and service requirements. Participation in this exercise will not provide any supplier with an advantage in any future procurement process. Who Should Participate? We welcome responses from organisations with experience in: •Air Source Heat Pump installation programmes •Social housing decarbonisation projects •SHDF, ECO4 and Warm Homes funded schemes •PAS 2030 and PAS 2035 compliant retrofit works •Renewable heating technologies •Domestic heating and electrical installations •Retrofit coordination and energy efficiency programmes •Asset performance monitoring and reporting •Someone that can interpret SAP data/calculations How to Participate Interested suppliers are requested to complete the Market Engagement Survey by 20 October 2026 using the Microsoft Forms link below. MS Forms Survey Link: Following evaluation of the responses received through this Market Engagement Survey, Eastlight reserves the right to determine the most suitable procurement route to market. Information gathered will be used to help shape the procurement strategy and future service delivery requirements. Eastlight may also use the feedback received to inform the final specification, contract structure, service standards, performance measures, social value requirements and overall procurement approach.