Provision of Non-Emergency Patient Transport Services (NEPTS) for eligible patients of Croydon Health Services NHS Trust.

Public Contracts Regulations 2015 (Directive 2014/24/EU)

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C.The contract was formally awarded to HATS Group Limited on 18th September 2026.The contract is for the provision of Non-Emergency Patient Transport Services (NEPTS) to Croydon Health Services NHS Trust. The services are intended to be provided from 1st September 2026 to 31st August 2028, with an option for Croydon Health Services NHS Trust to extend the contract for a further 12 months to 31st August 2029.The maximum lifetime value of the contract, including the optional 12-month extension period, is £10,215,000.The final award decision was approved by Croydon Health Services NHS Trust Finance Committee.A written representation was received from an alternative provider during the standstill period following the decision to award the contract. The representation was reviewed by Christopher Pathmadeva, Strategic Category Lead – Estates & Facilities, South West London Procurement Partnership, on behalf of Croydon Health Services NHS Trust. The matters raised were considered and a response was provided to the alternative provider. Following the review, there was no change to the award decision and the alternative provider subsequently confirmed that it was content with the response provided.No conflicts or potential conflicts of interest were declared by the individual undertaking the review or, to the contracting authority's knowledge, in relation to the final award decision.