AI Overlay for the Existing Avaya Elite Telephony Platform

UK2Preliminary market engagement notice091997-2026NTNorth East Ambulance Service NHS Foundation Trust
9 days left
Estimated value£200,000
Deadline9 days left30 Oct 2026, 23:59
Competition00 participants
Lots11 lot

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Key information

Identifier
Contract type
—
Deadline
30 Oct 2026, 23:59
CPV codes
48000000 - Software package and information systems72000000 - IT services: consulting, software development, Internet and support
Status
Planning
Notice type
UK2Preliminary market engagement notice
Estimated value
£200,000
Publication date
29 Sept 2026, 14:35

Overview

The purpose is to test feasibility, capability, assurance needs, delivery complexity, indicative cost and market appetite for an AI-enabled overlay to the existing telephony environment. The engagement will also help NEAS identify requirements that should inform a future complete telephony replacement aligned with emerging national standards and design. The evidence may support an options appraisal, business case, pilot proposal or future procurement strategy, but none is guaranteed.

Procurement Act 2023

Concession

The engagement will also help NEAS identify requirements that should inform a future complete telephony replacement aligned with emerging national standards and design. The evidence may support an options appraisal, business case, pilot proposal or future procurement strategy, but none is guaranteed.

Contracting authorities1

NT

PPON PQGJ-4428-JQJD

gbNewcastle-Upon-Tyne, United Kingdom
[email protected]

Lots1

Documentation0

Documents have not been synced yet. Last checked 21 Oct 2026, 22:41.

Award criteria0

No procedure-level award criteria recorded.

Participants0

No participants recorded for this notice.