ESNEFT3327 Liberty Converse CX (Digital & Voice Edition)
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Key information
Overview
The Care Coordination Centre (CCC) is the 24-hour, 7-day single point of access for community services across East and West Suffolk. It manages high volumes of telephone calls and electronic referrals and coordinates access to a wide range of community services, including Integrated Neighbourhood Teams, REACT services and specialist community services across both East and West Suffolk.
Public Contracts Regulations 2015 (Directive 2014/24/EU)
Award procedure without prior publication of a call for competition Sole Provider of Provided Solution
Lot 1: Bids: 1