EUDI-Wallet Support Organisation BPO-basierter Kontaktbetrieb - "Contact Center"
cn-standardContract or concession notice – standard regime00438903-2026SSSPRIND GmbH - Bundesagentur für Sprunginnovationen
Estimated value—
DeadlineExpired24 Jul 2026, 10:00
Competition00 participants
Lots11 lot
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Key information
Identifier
Contract type
—
Deadline
24 Jul 2026, 10:00
CPV codes
72000000 - IT services: consulting, software development, Internet and support72250000 - System and support services72253000 - Helpdesk and support services
Status
Active
Notice type
cn-standardContract or concession notice – standard regime
Source
Estimated value
—
Publication date
24 Jun 2026, 22:00
Overview
Betrieb des 1st-Level-Supports für alle B2C- & B2B-Kontaktkanäle der EUDI Wallet & EUDI Hub Support Organisation. Der Auftragnehmer übernimmt den vollständigen operativen Betrieb als BPO Contact Center unter enger interner Qualitätssteuerung durch den Auftraggeber.
#Bekanntmachungs-ID: CXP4D9LMJG1#
Lots1
Documentation0
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Award criteria0
No procedure-level award criteria recorded.