Purpose Norsk Tipping would like mobile partners who shall contribute with the necessary competence and capacity to develop attractive and responsible user journeys in a quality good way. The mobile partners shall also contribute to building the competence Norsk Tipping needs for the future. Mobile is the company's most important customer channel. Norsk Tipping has approx. 2.4 million customers, of which nearly 90 percent use mobile, mainly via apps distributed in the App Store and Google Play. They are, thus, a central prerequisite for Norsk Tipping being able to fulfil his social mission: "... facilitating responsible gambling offers and preventing negative consequences of gambling. Efficient operations shall ensure that as much of the revenues go to good causes". Norsk Tipping's partners must therefore contribute to the company developing in a sustainable direction, through active competence transfer and by strengthening the product model from a mobile perspective. Strengthen the ability to deliver within the product development model Norsk Tipping works smoothly to reduce risk through early learning, continual feedback from users and operations, and the possibility to adjust courses before major investments are made. The work is organised through product development areas with a multi-disciplinary product team who are responsible for both value and risk connected to defined products and user journeys. The product development areas shall have competence and responsibility to define systems for problems, develop them and further develop them so that they deliver value for companies and customers. In order to achieve this, Norsk Tipping has a mix of product development areas consisting of what can be defined as a "value stream team" (e.g. the product development area for sports), and areas with "platform" and "enablement-team" (for example Platform: Whole and Frontend). Multi-disciplinary skills in the areas shall be sufficient to define problems/possibilities and systems, develop and further develop them, in order to raise the value and quality of their product. In order to strengthen the disciplines, practice partnerships are used, and challenges and solutions are encouraged to share trade related questions with others within their profession. This is how Norsk Tipping creates value through cross-discipline and professional competence, and contributes to the professional environment developing over time. In order to ensure a necessary minimum of coordination and coordination between product development areas and other environments, we have common rituals such as; ·         Joint planning for tertial. It takes place over five days, where the product development areas analysis and understanding of the effects products and services create are connected by the company ́s direction and needs. ·         Lot and leather. A monthly showcase, where different product development areas share things they've learned in the period. ·         Target demo. A tertial demo where the product development areas describe goal achievement, sharing knowledge and a selection of the things they have created. ·         Practice partnerships for different disciplines. ·         Synchronisation for product development areas. Product development managers share block to goal achievement and clarify who they need to talk to in order to move forward ·         Rituals on product development area/team level: Sprint planning, sync (stand-up), retrospective and demo/Friday wins. Different frequency in areas based on need The model shall strengthen the areas ́ autonomy to create effects, which are made possible by clear direction, necessary frames and transparency for coordination. Norsk Tipping currently has a strong internal professional environment for mobile development, with competence in development for iOS and Android, with an emphasis on iOS. Experience in the environment spans from one to over 15 years. The contracting authority also has a strong internal UX environment with competence on both web and mobile, of which the web is prominent. In addition the company has testers and test developers. The quality in Norsk Tipping shall be integrated in the work and applies for all phases of product development. The contracting authority must deliver in accordance with different standards. In Platform: Hele og Frontend (P:HF) has Norsk Tipping strategic app competence through the area management, with product development manager, tech lead/team architects. Several product development areas have permanent native developers. Areas that do not have their own native developers will receive assistance from P:HF. The contracting authority will over time develop a balanced division of responsibility between the platform and the different product development areas, in line with increased maturity and greater internal ownership. Areas with separate native user journeys will gradually be able to work more independently, but for the foreseeable future there will be common need connected to testing, release and further development of the platform. Professional development and practice partnerships shall support this across. The following product development areas currently have native user journeys: ·         Platform: Whole and Frontend (App platform, front page, app framework) *Accountability * Value-added services (some joint services, e.g. Grassroots, notifications) * Customer, ID and payment *Lottery *Sports * Playing together