The British High Commission (BHC) Maputo intends to procure a Medical Aid Insurance Service Provider to deliver comprehensive medical aid and healthcare access services for approximately 199 beneficiaries, comprising locally engaged staff and eligible dependants. The services required include: Inpatient and outpatient medical cover. Access to a network of hospitals, clinics, pharmacies, laboratories and specialist healthcare providers within Mozambique. Overseas treatment arrangements where specialist care is unavailable locally. Emergency medical evacuation and assistance services. Claims administration, reimbursement management and pre-authorisation services. Customer support, account management and member communication services. Contract performance reporting and management information. The contract is anticipated to run for an initial period of 36 months with an option to extend for up to a further 12 months. Services will be supplied on a managed medical aid basis, with the successful provider responsible for administering the scheme, managing healthcare provider networks, processing claims, supporting beneficiaries and ensuring continuous access to healthcare services throughout the contract term.

Renewal: The Authority may extend the contract for a further period of up to one (1) year following completion of the initial three-year term. Any extension will be subject to satisfactory supplier performance, continued operational requirement, availability of funding and agreement by the Authority.

Procurement Act 2023

Competitive flexible procedure

Suppliers should access the FCDO eSourcing portal (Jaggaer) to view and participate in the opportunity referenced in this notice. Suppliers who are not yet registered should complete the online registration process at https://fcdo.bravosolution.co.uk/. All communications and clarification questions must be submitted through the messaging facility within the portal. Responses may be shared with all interested suppliers to ensure a fair and transparent process. The information provided in this notice is indicative only and may be subject to change. The Authority reserves the right not to proceed with any procurement or contractual arrangement.