London Luton Airport Operations Limited (“LLA”) is voluntarily advertising this opportunity through Find a Tender solely to enhance the profile and visibility of the opportunity. LLA does not consider to be subject to the Procurement Act 2023 and publication of this notice does not constitute an acceptance that the Procurement Act 2023 applies to LLA or to this procurement. London Luton Airport (LLA) is seeking to appoint a Foreign Exchange (FX) concession partner to deliver an innovative and customer-focused FX service. Bidders must demonstrate their ability to provide high-quality service, operational excellence, value for money, and an enhanced passenger experience for approximately 19 million passengers per annum. The concession will have a maximum term of five (5) years. Bidders may submit their proposal on the basis of a three (3), four (4) or five (5) year contractual term, in accordance with the break and notice provisions set out in the procurement documents. Please note that the duration stated further below in this notice represents the maximum contract term available for bidders to select. The anticipated commencement date is February 2027. This is a two-stage procurement process. Applicants successfully completing the Pre-Qualification Questionnaire (PQQ) stage will be invited to participate in the Request for Bid (RFB) stage. The procurement documents are available via the Jaggaer eProcurement portal.

Applications are welcomed from individual organisations or consortia, including those from the public, private and voluntary/community sector. All entities with the capability and commitment to deliver high quality services are encouraged to apply. To access this or any other LLA open tenders, please visit the LLA e-Tendering Portal below where you can view the necessary procurement documents and express your interest. https://london-luton.ukp.app.jaggaer.com/ All tender opportunities can be found under the 'Open to All' or 'My ITT' tab in the sourcing area on the portal. If this is your first time using this portal, you will need to register in order to Express Interest. Click on the ‘Register here’ button in order start the process, if you are already registered on the LLA e-Tendering portal simply enter your details and login as usual. During registration, simply complete the information required, please note you must express an interest through this portal in order to be attached to the tender project. After expressing interest and reviewing any tender documents, in order to progress you will also be asked whether or not you wish to Intend To Respond or Decline To Respond, click the appropriate button. Doing so will indicate to the buyers your intention to either make a submission or not and allow you to progress. Once you have expressed an interest and intend to respond, you will be able to submit a response and use the messages tab to ask any tender related questions. We accept no liability if you have not expressed an interest in the tender.

This is included within the procurement documents.

Concession Contracts Regulations 2016 (Directive 2014/23/EU)

https://london-luton.ukp.app.jaggaer.com/