Kundservicetelefoni

cn-standardContract or concession notice – standard regime00301782-2026BKBotkyrka kommun
1,457 days left
Estimated valueSEK 11,000,000
Deadline1,457 days left7 Jul 2030, 22:00
Competition00 participants
Lots11 lot

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Key information

Identifier
00301782-2026
Contract type
Deadline
7 Jul 2030, 22:00
CPV codes
79000000 - Business services: law, marketing, consulting, recruitment, printing and security64000000 - Postal and telecommunications services64214200 - Telephone switchboard services79342300 - Customer services79342320 - Customer-care services
Status
UNKN
Notice type
cn-standardContract or concession notice – standard regime
Source
Estimated value
SEK 11,000,000
Publication date
16 May 2026, 12:55

Overview

AB Botkyrkabyggen, (hädanefter Beställaren), mål med upphandlingen är att ingå avtal med en leverantör för att leverera en bra kundservice gentemot Beställarens hyresgäster och bostadssökanden, i enlighet med Beställarens instruktioner. Beställarens mål med kundservicen är högre kundnöjdhet genom kortare svarstider och fler lösta ärenden.

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Timeline

16 May 2026, 12:55

Publication date

Publication

01 Jun 2026, 21:59

Participation request deadline

Deadline

07 Jul 2026, 22:00

Contract start date

Deadline

07 Jul 2030, 22:00

Contract end date

Deadline

Version history

None recorded.

Contracting authorities1

BK

UNKNOWN 212000-2882

seTumba, Sweden
[email protected]

Lots1

Documentation0

Documents have not been synced yet. Last checked 11 Jul 2026, 21:03.

Award criteria0

No procedure-level award criteria recorded.

Participants0

No participants recorded for this notice.