Information, Advice & Guidance for RBWM
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Key information
Overview
The Royal Borough of Windsor and Maidenhead is seeking a Information, Advice and Guidance (IAG) Service to deliver accessible, resident-focused support across Windsor, Maidenhead, and Ascot. The provider will supply multi-channel provision including face-to-face sessions, telephone support, and digital access, alongside community outreach. Services must be delivered in accordance with defined volume, performance, and requirements to ensure timely issue resolution, crisis prevention, and positive outcomes for borough residents.
Renewal: Initial contract one year, plus one year extension and another one year extension
Procurement Act 2023
Open procedure
https://public.bravosolution.co.uk/
Open Tender will be published on the specified web address. If you wish to participate and are unable to view the Tender, please do get in contact.: https://public.bravosolution.co.uk/