Extern Kundtjänst
33 days left
Estimated valueSEK 17,000,000
Deadline33 days left14 Aug 2026, 21:59
Competition00 participants
Lots11 lot
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Key information
Identifier
00441409-2026
Contract type
—
Deadline
14 Aug 2026, 21:59
CPV codes
79512000 - Call centre79000000 - Business services: law, marketing, consulting, recruitment, printing and security79510000 - Telephone-answering services
Status
Active
Notice type
cn-standardContract or concession notice – standard regime
Source
Estimated value
SEK 17,000,000
Publication date
25 Jun 2026, 22:00
Overview
Upphandlingen avser att täcka MKB Fastighets ABs (MKB) behov av extern kundtjänst. MKB kommer att ha behov av en (1) leverantör som bistår MKBs ordinarie personal inom kundtjänst med att ta emot inkomna samtal till kundtjänst, vägleda MKBs kunder, svara på allmänna frågor gällande bostadskö och parkering, hantera serviceärenden och felanmälningar.
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Timeline
24 Jun 2026, 13:46
Dispatch date
Milestone
25 Jun 2026, 22:00
Publication date
Publication
14 Aug 2026, 21:59
Submission deadline
Deadline
30 Nov 2026, 23:00
Contract start date
Deadline
29 Nov 2027, 23:00
Contract end date
Deadline
Version history
None recorded.
Lots1
Documentation0
The source system does not support document syncing.
Award criteria0
No procedure-level award criteria recorded.