EUDI-Wallet Support Organisation VoC - Feedback & Analytics
cn-standardContract or concession notice – standard regime00432967-2026SSSPRIND GmbH - Bundesagentur für Sprunginnovationen
9 days left
Estimated value—
Deadline9 days left17 Jul 2026, 21:59
Competition00 participants
Lots11 lot
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Key information
Identifier
00432967-2026
Contract type
—
Deadline
17 Jul 2026, 21:59
CPV codes
72000000 - IT services: consulting, software development, Internet and support72225000 - System quality assurance assessment and review services72253000 - Helpdesk and support services
Status
Active
Notice type
cn-standardContract or concession notice – standard regime
Source
Estimated value
—
Publication date
24 Jun 2026, 22:00
Overview
Aufbau, Betrieb und kontinuierliche Weiterentwicklung eines integrierten VoC Feedback- und Analytics-Systems für die gesamte EUDI Wallet Support Organisation. Umfasst die Erhebung, Auswertung und Darstellung von B2C- und B2B-Feedback sowie operative Support-KPIs, Trendanalysen und automatisierter Mustererkennung.
#Bekanntmachungs-ID: CXP4D9LMJ13#
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Timeline
23 Jun 2026, 22:00
Requested publication date
Milestone
24 Jun 2026, 14:19
Dispatch date
Milestone
24 Jun 2026, 22:00
Publication date
Publication
17 Jul 2026, 21:59
Additional information request deadline
Deadline
24 Jul 2026, 10:00
Submission deadline
Deadline
Version history
None recorded.
Lots1
Documentation0
The source system does not support document syncing.
Award criteria0
No procedure-level award criteria recorded.