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ET2603 - Licencing, Support, and Maintenance of the RSA's Query and Knowledge Management Solution

EF16Contract notice – general directive, standard regime307b5eb2-4ca1-4052-aa0d-11d848625f49R(Road Safety Authority (RSA)
Estimated value€3,000,000
DeadlineExpired10 Sept 2026, 09:00
Competition00 participants
Lots11 lot

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Key information

Contract type
—
Deadline
10 Sept 2026, 09:00
CPV codes
72212445 - Customer Relation Management software development services48000000 - Software package and information systems48445000 - Customer Relation Management software package72212311 - Document management software development services72212333 - Contact management software development services
Status
Active
Notice type
EF16Contract notice – general directive, standard regime
Source
eTenders
Estimated value
€3,000,000
Publication date
27 Jul 2026, 23:00

Overview

The RSA is seeking tenders from interested parties for the Licencing, Support, and Maintenance of its Sugar CRM Query and Knowledge Management Solution. Further information can be found in the RFT documents attached to this notice. The RSA intends to hold an in-person Tenderers Briefing on the morning of Wednesday 12 August 2026 in Dublin, Ireland during which the RFT documentation and Tender submission requirements will be explained in order to aid Tenderers in the preparation of their Tenders - please refer to section 4.6 of the RFT for more information. Note: all communications regarding this competition must be submitted via the Messaging Facility on eTenders.

Contracting authorities1

Lots1

Documentation11

11 documents

  • ET2603 - Licencing, Support, and Maintenance of the RSA's Query and Knowledge Management Solution (notice).pdf

    PDF document

    2.0 MB

  • 0. RFT Document - ET2603.pdf

    PDF document

    385.9 KB

  • 01. Appendix 1 - Pricing Schedule - ET2603.xlsx

    Excel spreadsheet

    39.5 KB

  • 05. Appendix 5 – Tenderer_s Statement.docx

    Word document

    34.1 KB

  • 03. Appendix 3 – Article 57 Declaration.docx

    Word document

    40.8 KB

  • 02. Appendix 2 - Tender Response Form - ET2603.docx

    Word document

    94.2 KB

  • 04. Appendix 4 – Conflict of Interest Declaration.docx

    Word document

    36.6 KB

  • Appendix 9 - RACI Responsibilities Matrix - ET2603.pdf

    PDF document

    169.6 KB

  • 07. Appendix 7 - Contract - ET2603.pdf

    PDF document

    458.5 KB

  • 06. Appendix 6 – Non-Collusion Certificate.docx

    Word document

    30.9 KB

  • 08. Appendix 8 – Data Protection Notice.pdf

    PDF document

    91.9 KB

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