Establishment of Framework for Mediation Service– External Conflict Resolution

32 days left
Estimated value£40,000
Deadline32 days left30 Nov 2026, 23:59
Competition00 participants
Lots11 lot
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Key information

Identifier
Contract type
—
Deadline
30 Nov 2026, 23:59
CPV codes
79414000 - Human resources management consultancy services85312320 - Counselling services
Status
Active
Notice type
UK4Tender notice
Estimated value
£40,000
Publication date
27 Oct 2026, 11:26

Overview

ICRIR wishes to establish a call-off framework/contract for the provision of independent external workplace mediation and conflict resolution services. The service will provide access to suitably qualified and experienced mediators to support the early resolution of workplace disputes, employee relations issues and conflict situations. The arrangement will operate on an as-required basis with no guarantee of work, enabling the organisation to access specialist mediation expertise only when required. The contract will support positive employee relations outcomes, reduce the risk of escalation into formal procedures, and provide value for money through a flexible, demand-led service model.

Renewal: The Contracting Authority may extend the Framework Agreement by up to two (2) optional periods of twelve (12) months each, at its sole discretion, subject to continued business need, satisfactory supplier performance and the availability of funding. Award criteria: Framework appointments will be made on the basis of the Most Advantageous Tender. Tender submissions will be evaluated against Conditions of Participation, quality criteria and pricing. The evaluation will consider the tenderer's relevant experience, proposed approach to the delivery of mediation services, capability and capacity to provide the required services, and commercial value. Further details of the evaluation methodology are set out within the procurement documents.

Procurement Act 2023

Below threshold - open competition

The Framework Agreement will establish a panel of suitably qualified mediation service providers from which the Independent Commission for Reconciliation and Information Recovery (ICRIR) may procure services during the framework term. No guarantee of work or minimum spend is provided. Call-off contracts will be awarded through mini-competition between framework suppliers. For each requirement, suppliers will be invited to submit a proposal and any applicable pricing information. Award decisions will be based on the criteria specified within the call-off documentation, taking account of the nature, complexity, expertise and value of the requirement. Framework pricing will be established through the initial procurement process and may be refined during call-off competitions where permitted by the framework terms.

https://etendersni.gov.uk/

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