DTx Case Management Software

F03Contract award notice092328-2026DLDFT OPERATOR LIMITED
Estimated value—
Deadline—
Competition00 participants
Lots11 lot

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Key information

Identifier
Contract type
—
Deadline
—
CPV codes
72000000 - IT services: consulting, software development, Internet and support48000000 - Software package and information systems
Status
Complete
Notice type
F03Contract award notice
Estimated value
—
Publication date
30 Sept 2026, 11:28

Overview

DfT Operator Limited has awarded a contract for the provision of the DTx cloud-based case management system to support the DFTO Prosecutions Unit in managing cases submitted by Train Operating Companies relating to fare and ticketing evasion and subsequent prosecution. The system will support case management, workflow management, document and evidence storage, correspondence, diary and task management, reporting, document generation and court bundling. The contract includes DTx licences for 13 users, HyperLaw bundling, implementation, data migration, configuration and training. Credit-checking functionality is available on a usage basis. The contract has been awarded under the Crown Commercial Service G-Cloud 14 Framework Agreement, RM1557.14, Lot 2: Cloud Software

This contract was awarded as a call-off under the Crown Commercial Service G-Cloud 14 Framework Agreement, RM1557.14, Lot 2: Cloud Software. The initial 12-month contract value is £22,215 excluding VAT. The contract includes an optional extension of up to 12 months, valued at £19,140 excluding VAT, giving a maximum potential fixed value of £41,355 excluding VAT. Variable credit-checking charges and additional user licences are excluded from this value and are payable only if used.

DfT Operator Limited has awarded Infoshare+ Limited a contract for the DTx cloud-based case management system to support the DFTO Prosecutions Unit with fare and ticketing evasion cases. The system provides case and workflow management, document and evidence storage, correspondence, reporting, audit trails, document generation and court bundling. The contract includes 13 user licences, HyperLaw bundling, implementation, data migration and training. Additional licences and credit checks are available on a usage basis. The initial 12-month term is £22,215 excluding VAT, with an optional 12-month extension of £19,140. The maximum fixed value is £41,355 excluding VAT, excluding variable credit-checking charges. The contract was awarded through G-Cloud 14, RM1557.14, Lot 2, service ID 936706353190873. Additional information: Awarded under CCS G-Cloud 14, RM1557.14, Lot 2: Cloud Software. The initial 12-month value is £22,215 excluding VAT. An optional 12-month extension is valued at £19,140 excluding VAT, giving a maximum fixed value of £41,355 excluding VAT. Options: The contract may be extended once for up to a further 12 months by giving the supplier 60 days' written notice before expiry. The extension is optional and subject to DFTO approval.

Public Contracts Regulations 2015 (Directive 2014/24/EU)

Award procedure without prior publication of a call for competition The contract was awarded as a call-off under the Crown Commercial Service G-Cloud 14 Framework Agreement, RM1557.14, Lot 2: Cloud Software. G-Cloud 14 was established following a compliant procurement under the Public Contracts Regulations 2015. Infoshare+ Limited is an appointed supplier on Lot 2. G-Cloud 14 Lots 1 to 3 permit direct award after the buyer has followed the framework buying process, and further competition is not permitted. DfT Operator Limited assessed the available services against its requirements and awarded the call-off to Infoshare+ Limited in accordance with the framework terms. A separate call for competition was therefore not required for this call-off contract.

Lot 1: Bids: 1

Contracting authorities1

DL

COH 07141122

gbLondon, United Kingdom
[email protected]

Lots1

Documentation0

Documents have not been synced yet. Last checked 22 Oct 2026, 03:04.

Award criteria0

No procedure-level award criteria recorded.

Participants1