Carmarthenshire County Council is establishing a Framework for the delivery of domiciliary support services, including community intake, community support, complex care, replacement care services for adults living in the community and community assessment service. The framework is intended to ensure the provision of high-quality, person-centred care that enables individuals to remain independent and safe at home. The Authority may, in accordance with the flexibility afforded under the Light Touch Regime (Section 9, PA23), undertake a refresh of this Framework at one or more intervals during the Framework Term. The Authority will publish a Tender Notice for each refresh event, clearly setting out the requirements, evaluation methodology and timeline. Suppliers admitted through the refresh shall be appointed on the same substantive terms as existing Framework Suppliers. The refresh may include, but shall not be limited to, varying the number, scope, extent and description of the Lots, Services and/or Pricing (as the case may be), together with the appointment of additional (new) Suppliers onto the Framework Agreement to maintain market access and continuity of service.

1A TTT West Service 1. Community Intake Service (Short Term, Intake pathway to long term care and Right Sizing) Cost Model: All Inclusive Rate | 70 Hour Block per geographical area Service 2.1 Community Support Service (Older Adults/Phys Dis) Service 2.2 Community Support (Cognitive Impairment/Dementia) Stage 1 – Up 5 hours Stage 2 – Up to 10 hours Stage 3 – Stage 1 & Complex Care Cost Model: All Inclusive Rate | 40 Hour Starter Block per Geographical Area & Service Type | UKCHA Cost Matrix 1 Framework Provider Renewal: Up to 24 months

1B TTT West Service 1. Community Intake Service (Short Term, Intake pathway to long term care and Right Sizing) Cost Model: All Inclusive Rate | 70 Hour Block per geographical area Service 2.1 Community Support Service (Older Adults/Phys Dis) Service 2.2 Community Support (Cognitive Impairment/Dementia) Stage 1 – Up 5 hours Stage 2 – Up to 10 hours Stage 3 – Stage 1 & Complex Care Cost Model: All Inclusive Rate | 40 Hour Starter Block per Geographical Area & Service Type | UKCHA Cost Matrix 1 Framework Provider Renewal: Up to 2 years

1C TTT East Service 1. Community Intake Service (Short Term, Intake pathway to long term care and Right Sizing) Cost Model: All Inclusive Rate | 70 Hour Block per geographical area Service 2.1 Community Support Service (Older Adults/Phys Dis) Service 2.2 Community Support (Cognitive Impairment/Dementia) Stage 1 – Up 5 hours Stage 2 – Up to 10 hours Stage 3 – Stage 1 & Complex Care Cost Model: All Inclusive Rate | 40 Hour Starter Block per Geographical Area & Service Type | UKCHA Cost Matrix 1 Framework Provider Renewal: Up to 2 years

1D TTT East Service 1. Community Intake Service (Short Term, Intake pathway to long term care and Right Sizing) Cost Model: All Inclusive Rate | 70 Hour Block per geographical area Service 2.1 Community Support Service (Older Adults/Phys Dis) Service 2.2 Community Support (Cognitive Impairment/Dementia) Stage 1 – Up 5 hours Stage 2 – Up to 10 hours Stage 3 – Stage 1 & Complex Care Cost Model: All Inclusive Rate | 40 Hour Starter Block per Geographical Area & Service Type | UKCHA Cost Matrix 1 Framework Provider Renewal: Up to 2 years

1E Amman Service 1. Community Intake Service (Short Term, Intake pathway to long term care and Right Sizing) Cost Model: All Inclusive Rate | 70 Hour Block per geographical area Service 2.1 Community Support Service (Older Adults/Phys Dis) Service 2.2 Community Support (Cognitive Impairment/Dementia) Stage 1 – Up 5 hours Stage 2 – Up to 10 hours Stage 3 – Stage 1 & Complex Care Cost Model: All Inclusive Rate | 40 Hour Starter Block per Geographical Area & Service Type | UKCHA Cost Matrix 2 Framework Providers Renewal: Up to 2 years

1F Llanelli Service 1. Community Intake Service (Short Term, Intake pathway to long term care and Right Sizing) Cost Model: All Inclusive Rate | 70 Hour Block per geographical area Service 2.1 Community Support Service (Older Adults/Phys Dis) Service 2.2 Community Support (Cognitive Impairment/Dementia) Stage 1 – Up 5 hours Stage 2 – Up to 10 hours Stage 3 – Stage 1 & Complex Care Cost Model: All Inclusive Rate | 40 Hour Starter Block per Geographical Area & Service Type | UKCHA Cost Matrix 2 Framework Providers Renewal: Up to 2 years

1G Gwendraeth Service 1. Community Intake Service (Short Term, Intake pathway to long term care and Right Sizing) Cost Model: All Inclusive Rate | 70 Hour Block per geographical area Service 2.1 Community Support Service (Older Adults/Phys Dis) Service 2.2 Community Support (Cognitive Impairment/Dementia) Stage 1 – Up 5 hours Stage 2 – Up to 10 hours Stage 3 – Stage 1 & Complex Care Cost Model: All Inclusive Rate | 40 Hour Starter Block per Geographical Area & Service Type | UKCHA Cost Matrix Renewal: Up to 2 years

2A TTT West Service 3. Complex Care- (Physical Health Needs, Advanced Dementia & Complex Behaviours) 14 visits + per week & Double Handed Calls Cost Model: Competitive Cost & Visit Rate | Paid by delivered Hours In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Renewal: Up to 2 years

2B TTT West Service 3. Complex Care (Physical Health Needs, Advanced Dementia & Complex Behaviours) 14 visits + per week & Double Handed Calls Cost Model: Competitive Cost & Visit Rate | Paid by delivered Hours In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Renewal: Up to 2 years

2C TTT East Service 3. Complex Care (Physical Health Needs, Advanced Dementia & Complex Behaviours) 14 visits + per week & Double Handed Calls Cost Model: Competitive Cost & Visit Rate | Paid by delivered Hours In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Renewal: Up to 2 years

2D TTT East Service 3. Complex Care (Physical Health Needs, Advanced Dementia & Complex Behaviours) 14 visits + per week & Double Handed Calls Cost Model: Competitive Cost & Visit Rate | Paid by delivered Hours In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Renewal: Up to 2 years

2E Amman Service 3. Complex Care (Physical Health Needs, Advanced Dementia & Complex Behaviours) 14 visits + per week & Double Handed Calls Cost Model: Competitive Cost & Visit Rate | Paid by delivered Hours In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order. The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Renewal: Up to 2 years

2F Llanelli Service 3. Complex Care (Physical Health Needs, Advanced Dementia & Complex Behaviours) 14 visits + per week & Double Handed Calls Cost Model: Competitive Cost & Visit Rate | Paid by delivered Hours In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term Renewal: Up to 2 years

2G Gwendraeth Service 3. Complex Care (Physical Health Needs, Advanced Dementia & Complex Behaviours) 14 visits + per week & Double Handed Calls Cost Model: Competitive Cost & Visit Rate | Paid by delivered Hours in-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Renewal: Up to 2 years

3A TTT West Service 4. Replacement Care Block sessions per week delivered as per care plan. Replacement of Carer at Home Cost Model: Set Hourly Rate & Visit Cost | UKCHA Cost Matrix In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term Renewal: Up to 2 years

3B TTT West Service 4. Replacement Care Block sessions per week delivered as per care plan. Replacement of Carer at Home Cost Model: Set Hourly Rate & Visit Cost | UKCHA Cost Matrix In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term Renewal: Up to 2 years

3C TTT East Service 4. Replacement Care Block sessions per week delivered as per care plan. Replacement of Carer at Home Cost Model: Set Hourly Rate & Visit Cost | UKCHA Cost Matrix In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term Renewal: Up to 2 years

3D TTT East Service 4. Replacement Care Block sessions per week delivered as per care plan. Replacement of Carer at Home Cost Model: Set Hourly Rate & Visit Cost | UKCHA Cost Matrix In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Renewal: Up to 2 years

3E Amman Service 4. Replacement Care Block sessions per week delivered as per care plan. Replacement of Carer at Home Cost Model: Set Hourly Rate & Visit Cost | UKCHA Cost Matrix In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Renewal: Up to 2 years

3F Llanelli Service 4. Replacement Care Block sessions per week delivered as per care plan. Replacement of Carer at Home Cost Model: Set Hourly Rate & Visit Cost | UKCHA Cost Matrix In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Renewal: Up to 2 years

3G Gwendraeth Service 4. Replacement Care Block sessions per week delivered as per care plan. Replacement of Carer at Home Cost Model: Set Hourly Rate & Visit Cost | UKCHA Cost Matrix In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Renewal: Up to 2 years

Service 5 Community Assessment Service (Short Term 2 Care Assessment Service) All Inclusive Rate 140 Hour Block per geographical area 1 Framework Provider The award of this Lot is subject to internal approval. The Council reserves the right not to award this Lot. Renewal: Up to 2 years

4CD TTT East Service 5 Community Assessment Service (Short Term 2 Care Assessment Service) All Inclusive Rate 140 Hour Block per geographical area 1 Framework Provider The award of this Lot is subject to internal approval. The Council reserves the right not to award this Lot. Renewal: Up to 2 years

4E Amman Service 5 Community Assessment Service (Short Term 2 Care Assessment Service) All Inclusive Rate 140 Hour Block per geographical area 1 Framework Provider The award of this Lot is subject to internal approval. The Council reserves the right not to award this Lot. Renewal: Up to 2 years

4FG Llanelli and Gwendraeth Service 5 Community Assessment Service (Short Term 2 Care Assessment Service) All Inclusive Rate 140 Hour Block per geographical area 1 Framework Provider The award of this Lot is subject to internal approval. The Council reserves the right not to award this Lot. Renewal: Up to 2 years

Procurement Act 2023

Open procedure

Light touch

Call-off contracts under this Framework will be awarded by Direct Award only. For each requirement, the Authority will identify the relevant Lot and approach the appointed Framework Supplier for that Lot or, where multiple suppliers are appointed, the highest-ranked Framework Supplier based on the scores achieved during the original Framework procurement process. If the supplier accepts the Authority's request to enter into a call-off contract, the parties will finalise and enter into the call-off agreement. Where a supplier declines the opportunity, fails to respond within two working days, or does not enter into a call-off contract within a time frame considered acceptable by the Authority, the Authority may approach the next-ranked supplier within the relevant Lot until a contract is awarded. Call-off contract pricing will be based on the rates and pricing schedules set by the Authority within the Framework Agreement, or, for Lot 2 Complex Care, the rate submitted by the Tenderer. The Authority reserves the right to invoke the user choice provisions applicable to Light Touch Contracts under the Procurement Act 2023 and the Framework Agreement where this is considered appropriate to meet an individual's assessed needs, preferences, outcomes, or statutory rights.

To assist you in locating these opportunities on the BRAVO E Procurement System the project code is: project_63784 As this is an Open procedure, Tenderers must ensure that all ITT questions are fully responded to. The following ITT Project codes may further assist you in locating the opportunities: ITT Code: itt_126245 Please also ensure you check the Attachments area for any documents/ information which may assist you with your submission or you are required to upload as part of your submission as per information contained within the tender pack. Suppliers Instructions How to express interest in this Tender: 1. Register your company on the etenderwales portal (this is only required once) - Browse to the eSourcing Portal: etenderwales: e-tendering portal for Value Wales https://etenderwales.ukp.app.jaggaer.com/home.html - Click the "Suppliers register here" link - Enter your correct business and user details - Note the username you chose and click "Save" when complete - You will shortly receive an email with your unique password (please keep this secure) - Agree to the terms and conditions and click "continue" 2. Express an Interest in the Project - Login to the portal with the username/password - Click the "ITTs Open to All Suppliers" link. (These are Invitation to Tender Documents open to any registered supplier) - Click on the relevant ITT to access the content. - Click the "Express Interest" button at the top of the screen - This will move the ITT into your "My ITTs" page. (This is a secure area reserved for your projects only) - Click on the ITT code, you can now access any attachments by clicking the ''Buyer Attachments" on the left hand side of the screen 3. Responding to the tender - At the top of the screen you can choose to Create Response or Decline to Respond (please give a reason if declining) - You can now use the Messages function on to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the ITT - There may be a mixture of online & offline actions for you to perform (there is detailed online help available) If you require any further assistance use the online help, or the BravoSolution help desk is available Mon - Fri (8am - 6pm) on: - Supplier Support Request: https://jaggaer.my.site.com/suppliersupportrequestaf/s/ - Supplier Registration Video: https://app.screencast.com/2srN0n260W9nX - Phone: 0800 069 8634 Carmarthenshire County Council will be conducting this procurement exercise through the Value Wales e-Tendering portal. This can be found at www.etenderwales.bravosolution.co.uk, all information may be downloaded and returned through this channel. Cyfarwyddiadau E-dendro I'ch cynorthwyo i ddod o hyd i'r cyfleoedd hyn ar System E-gaffael BRAVO, y côd prosiect yw: project_63784 Gan fod hon yn weithdrefn Agored, rhaid i'r rhai sy'n tendro sicrhau yr atebir yr holl gwestiynau Gwahoddiad i Dendro (ITT). Gall y codau Prosiect Gwahoddiad i Dendro canlynol fod o ragor o gymorth ichi ddod o hyd i gyfleoedd: Côd Gwahoddiad i Dendro (ITT): itt_126245 A fyddech cystal â sicrhau hefyd eich bod yn gwirio'r adran Atodiadau i gael unrhyw ddogfennau/gwybodaeth a all fod o gymorth ichi gyflwyno cais neu y mae'n ofynnol ichi eu llwytho fel rhan o gyflwyno eich cais yn unol â'r wybodaeth a geir yn y pecyn tendro. Cyfarwyddiadau i Gyflenwyr: Sut mae mynegi diddordeb yn y Tendr hwn: 1. Cofrestrwch eich cwmni ar borth eDendroCymru – etenderwales (unwaith yn unig y mae'n rhaid gwneud hyn) – Ewch i bori yn y porth e-Gyrchu: www.etenderwales.bravosolution.co.uk – Cliciwch ar y ddolen gyswllt "cofrestru cyflenwr yma" – Rhowch fanylion eich sefydliad a'ch manylion defnyddiwr cywir – Nodwch yr enw defnyddiwr a ddewisoch a chliciwch ar "Cadw" i gwblhau – Cyn hir fe gewch neges e-bost a fydd yn cynnwys eich cyfrinair unigryw (cadwch hwn yn ddiogel) – Derbyniwch y telerau a'r amodau a chliciwch ar "parhau" 2. Mynegi Diddordeb yn y Prosiect – Mewngofnodwch i'r porth gan ddefnyddio’r enw defnyddiwr/cyfrinair – Cliciwch ar y ddolen gyswllt "Gwahoddiadau i Dendro (ITT) sy'n Agored i Bob Cyflenwr". (Dogfennau Gwahoddiad i Dendro sy'n agored i unrhyw gyflenwr cofrestredig yw’r rhain) – Cliciwch ar y Gwahoddiad i Dendro perthnasol i gyrchu'r cynnwys – Cliciwch ar y botwm "Mynegi Diddordeb" ar frig y sgrin. – Bydd hwn yn symud y Gwahoddiad i Dendro i'ch tudalen "Fy Ngwahoddiadau i Dendro – My ITTs” (Mae hon yn adran ddiogel sydd wedi'i neilltuo ar gyfer eich prosiectau chi'n unig) – Cliciwch ar y côd Gwahoddiad i Dendro, gallwch nawr gyrchu unrhyw un o'r atodiadau drwy glicio ar "Atodiadau'r Prynwr" ar ochr chwith y sgrin. 3. Ymateb i'r tendr – Ar frig y sgrin, gallwch ddewis “Ymateb” neu “Peidio ag Ymateb – Decline to Respond” (rhowch reswm os ydych yn dewis peidio) – Nawr gallwch ddefnyddio'r cyfleuster Negeseuon i gyfathrebu â'r prynwr a gofyn am eglurhad – Nodwch y dyddiad cau ar gyfer cwblhau, yna dilynwch y cyfar

Update the Deadline date to 2pm 14th October 2026