Customer Contact Centre
0 days left
Estimated value—
Deadline0 days left23 Oct 2026, 22:59
Competition00 participants
Lots11 lot
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Key information
Identifier
Contract type
—
Deadline
23 Oct 2026, 22:59
CPV codes
79342300 - Customer services79512000 - Call centre
Status
Complete
Notice type
UK6Contract award notice
Source
Estimated value
—
Publication date
13 Oct 2026, 08:02
Overview
GTR is seeking to appoint a provider to deliver the contact help desk services. Provision of outsourced customer contact centre services. The service operates in a demand-led environment, with resource requirements varying in response to customer contact volumes, operational disruptions, service changes and other ad hoc or unplanned events.
Procurement Act 2023
Direct award
Utilities
Lots1
Documentation0
Documents have not been synced yet. Last checked 23 Oct 2026, 04:59.
Award criteria0
No procedure-level award criteria recorded.