Chiltern Rail - Train Planning & Rostering System Replacement

UK4Tender notice090140-2026CLCHILTERN RAIL LIMITED
236 days left
Estimated value£6,500,000
Deadline236 days left14 Jun 2027, 22:59
Competition00 participants
Lots22 lots

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Key information

Identifier
Contract type
—
Deadline
14 Jun 2027, 22:59
CPV codes
48000000 - Software package and information systems72220000 - Systems and technical consultancy services72250000 - System and support services72260000 - Software-related services
Status
Active
Notice type
UK4Tender notice
Estimated value
£6,500,000
Publication date
23 Sept 2026, 12:42

Overview

Chiltern Rail is seeking to procure supplier-hosted software solutions and associated services to replace its existing Train Planning and Rostering systems. The procurement is divided into two Lots: Lot 1 - Train Planning System; and Lot 2 - Rostering System. Lot 1 is for the provision, implementation, hosting, support and maintenance of a Train Planning System. The solution is required to support train planning and diagramming activities, including the creation, import, editing, validation, management and publication of timetables, schedules, rolling stock diagrams and traincrew diagrams. The solution must support planning data management, timetable change management, scenario modelling, auditability, version control, reporting, user permissions and secure data exchange with relevant operational and business systems. Lot 2 is for the provision, implementation, hosting, support and maintenance of a Rostering System. The solution is required to support base, weekly and daily rostering for relevant staff groups, including traincrew, station staff and fleet/engineering staff. The solution must support roster creation, validation, publication and management, allocation of staff to duties, management of leave, overtime, shift swaps, fatigue and risk assessment, identification of uncovered turns and roster coverage gaps, employee self-service, reporting, auditability, user permissions and secure data exchange with relevant operational and business systems. For each Lot, the successful supplier will be required to provide a fully managed, vendor-hosted solution. This includes the software, hosting, configuration, implementation, data migration, integration, testing, training, change management, documentation, support, maintenance, updates, service management, information security, business continuity, disaster recovery, contract management and exit assistance required to deliver and operate the relevant solution. Bidders may participate in respect of Lot 1, Lot 2, or both Lots. Chiltern Rail may award Lot 1 and Lot 2 to different suppliers or may award both Lots to the same supplier in accordance with the procurement documents and award methodology. The estimated value of Lot 1 is £140,000 to £430,000 per annum and £1,000,000 to £3,000,000 over the full contract term, including any optional extension period. The estimated value of Lot 2 is £210,000 to £500,000 per annum and £1,500,000 to £3,500,000 over the full contract term, including any optional extension period. The estimated combined value of Lot 1 and Lot 2 is £2,500,000 to £6,500,000 excluding VAT over the full contract term, including any optional extension period. The estimated contract start date is 26 July 2027. The indicative operational go-live date is 1 March 2028, being the date from which the system is expected to start being rolled out and used by Chiltern Rail staff. The indicative implementation complete date is 30 June 2028, being the date by which the system is expected to be fully implemented, tested, accepted where applicable, ready for and/or used in live operational production, and to have completed dual running with the incumbent tools. The initial contract term is expected to be 60 months, with an option for Chiltern Rail to extend for a further period or periods of up to 24 months in total.

Lot 1 is for the provision, implementation, hosting, support and maintenance of a Train Planning System for Chiltern Rail. The solution is required to support Chiltern Railways' train planning and diagramming activities, including the creation, import, editing, validation, management and publication of timetables, schedules, rolling stock diagrams and traincrew diagrams. The solution must also support planning data management across relevant timetable periods, short-term and long-term planning, service changes, cancellations, scenario modelling, auditability, version control, reporting, configurable user roles, permissions and secure data exchange with relevant operational and business systems, including rail industry systems where applicable. The successful supplier will be required to provide a fully managed, vendor-hosted solution. This includes the software, hosting, configuration, implementation, data migration, integration, testing, training, change management, documentation, support, maintenance, updates, service management, information security, business continuity, disaster recovery, contract management and exit assistance required to deliver and operate the Train Planning System. The estimated value of Lot 1 is £140,000 to £430,000 per annum and £1,000,000 to £3,000,000 excluding VAT over the full contract term, including any optional extension period. The initial contract term is expected to be 60 months, with an option for Chiltern Rail to extend for a further period or periods of up to 24 months in total. Renewal: The initial contract term will be 60 months. Chiltern Rail may extend the contract for a further period or periods of up to 24 months in total. The extension may be used where Chiltern Rail considers that continued provision of the relevant Train Planning System and/or Rostering System is required to support operational continuity, system stability, value for money, ongoing support and maintenance, completion of lifecycle activities, or transition planning. The optional extension may be taken as one 24-month extension or as shorter extension periods, provided that the total extension period does not exceed 24 months.

Lot 2 is for the provision, implementation, hosting, support and maintenance of a Rostering System for Chiltern Rail. The solution is required to support base, weekly and daily rostering for relevant staff groups, including traincrew, station staff and fleet/engineering staff. The solution must support roster creation, validation, publication and management, allocation of staff to duties, leave, overtime, shift swaps, fatigue and risk assessment, identification of uncovered turns and coverage gaps, reporting, auditability, user permissions and secure data exchange with relevant operational and business systems. The successful supplier will be required to provide a fully managed, vendor-hosted solution, including software, hosting, configuration, implementation, data migration, integration, testing, training, support, maintenance, service management, information security, business continuity, disaster recovery and exit assistance. The estimated value of Lot 2 is £210,000 to £500,000 per annum and £1,500,000 to £3,500,000 excluding VAT over the full contract term, including any optional extension period. The initial contract term is expected to be 60 months, with an option for Chiltern Rail to extend for a further period or periods of up to 24 months in total. Renewal: The initial contract term will be 60 months. Chiltern Rail may extend the contract for a further period or periods of up to 24 months in total. The extension may be used where Chiltern Rail considers that continued provision of the relevant Train Planning System and/or Rostering System is required to support operational continuity, system stability, value for money, ongoing support and maintenance, completion of lifecycle activities, or transition planning. The optional extension may be taken as one 24-month extension or as shorter extension periods, provided that the total extension period does not exceed 24 months.

Procurement Act 2023

Competitive flexible procedure

https://marketdojo.com/ Chiltern use Market Dojo e-sourcing portal for the purposes of this Procurement. Invitation Code: 3728FE57EF

Contracting authorities1

CL

PPON PVZY-1382-PCNY

gbLondon, United Kingdom
[email protected]

Lots2

Documentation0

Documents have not been synced yet. Last checked 21 Oct 2026, 23:41.

Award criteria0

No procedure-level award criteria recorded.

Participants0

No participants recorded for this notice.